Terrible! I got my hair done here after seeing their website’s guestbook hoping for something spectacular. What I got wasn’t even close! My hair was cut lopsided, they bleached my hair and forgot to put colour in it! It was the worst haircut experience I’ve ever had! Don’t listen to the others if you value your money!
I wish I could’ve gotten a refund but I was going to be out of town for the next two weeks! I cried when I got home, it was that bad!
This Salon Sucks! The owner Adriana is rude and she did a really horrific job on my hair. Never going back again.
Today I got my hair done @ this studio and I had a wicked experience! The staff is so welcoming and fun! Adriana was my stylist and she gave a thorough consultation and gave me a phenomenal overall look. Working in the cosmetology field I’ve been to my share of hair salons and worked with many stylists, but I have to say I found a keeper! You ladies obviously don’t know what its like to be at an upscale salon that feels like home or maybe they just didn’t like u either 🙂 lol
Obviously, you must be working for the salon – as I have been to many actual “upscale” salons and this one definitely is no where near that. Unfortnately, I made the mistake of venturing to an unknown place and now I have paid for my mistake. Like i said, if you don’t like the way your hair stylist does their own hair – then most likely you won’t like the way yours comes out. If they don’t know how to style their own hair or keep it looking brushed – RUN – as fast as you can out the door and never look back! I will never go back to this place again! I now have to spend more money to get my hair professionally redone – as my highlights are like straw and half my head (on the left) looks different then the right.
Terrible to say that they didn’t like them when customers are their main priority so you must obviously work there. Got terrible highlights done here never going back not to mention the owners are vulger and the place is dirty when was the last time you swept the floor?
Awful cut, if that is what you call a cut and highlights look like hay and are uneven from a supposed master hairstylist/colourist! Purchased two $39 specials from an online deal which included a cut, wash, scalp massage, blow-dry and highlights–since searching the web I didn’t find much not to like about the salon. I had an appointment on November 22, 2011 with Frank. When I arrived, the person (obviously one of the hair cutters) at the front told me to go hang up my coat while he told Frank I was here. The next person to come in was greeted much more nicely – the same guy who told me to hang up my coat, took the next clients’ coat and hung it up for him! That was not nice. Frank came out a few minutes later to greet me – he seemed nice. I sat down, mentioned that I had the coupon deal, and Frank processed the highlight serum and then applied. Everything was fine up to this point. The girl (with red highlights in her hair, short hair cut) who did the scalp massage was excellent and I wanted to make sure Frank new. He kept saying – all my staff are great, they are all trained well and good customer service from back to front, but I said she was excellent – it’s like he didn’t want to take the news of saying that one of his staff were great – I didn’t like that because she was the one that performed well, not anyone else on my head! Oh and during my whole visit he tried very hard to sell me all his products! Anyway, sat in his chair for my cut which took no more than 5 lousy minutes!!! He did a trim around my entire head, but no other sculpting. He blew dry my hair like he has never worked on a woman’s hair before. I didn’t notice the bad highlights until I got home- it looks like chunks of highlights so when I put my hair back one side of my head is blonde and the other is still dark and like I took a paint brush and applied colour with no rhyme or reason. A few days later when I went to style my own hair – it was like I never had it cut! I couldn’t style it the way I liked – it was if I cut my hair myself. I contacted the online deal place where I purchased the two deals and told them of my bad experience and requested a refund on my second voucher because I was definitely not going back.
Terrible,Terrible,Terrible, the place smells like smoke, the staff is rude. The owner Adriana has no class or style! never again
I purchased 3 vouchers from a deal site and wanted to use it for my brother’s wedding so I called to book an appointment. I spoke to Frank (owner) and there seemed to be some issues with the voucher and some discrepancies (long hair up-charge, jr. stylist, highlights vs peek-a-boos. He said to come in and he would take care of it but I was hesitant. I did however attend the appointment. This is where any negative feelings or experiences ended.
Frank greeted my right away with a big smile. Right away he proceed with a personal hair consultation and explained everything to me and made suggestions with colour. Then he personally did the highlights, which impressed me! Everyone was very nice, as I waited for my highlights to be finished I was offered a cappuccino.
Elizabeth cut my hair and she was excellent. She was so friendly and knowledgeable. She was so thorough and did not rush my appointment. She actually took extra time to make sure it was perfect and I was totally happy. She did an amazing job. My hair looks phenomenal. I am going back Saturday for my up-do for my brother’s wedding. Can’t wait for what Elizabeth will do!
Frank and Elizabeth thanks for an amazing hair experience
P.S. Maybe Frank was having a bad day when we 1st spoke.
I have been going to Above Toronto Hair Studio for over one year now and my hair has never looked better! I get compliments on my hair all the time. Adriana and her staff make me very welcome every time I go in and make me look fantastic when I leave 🙂 I would definitely recommend this salon to anyone and I look forward to my visit every time.
I have been going to Above Toronto Hair Studio for about 8 months now. Elizabeth does my hair and has been for over a year(she moved from one salon to now at Above). She is amazing!! Such a sweetheart and does a great job everytime on my colour.
I am always greeted with a smile and both owners, Frank and Adriana are always pleasent and very nice. I have never left the salon unhappy as Frank always says he wants everyone to leave happy.
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